"I needed a hard to find caulk that was both, colored and sanded, as well as flexible and watertight for the base of a shower. Grout Getter not only had it, but the perfect color match as well. I emailed for some advice and Mike called me right back with the answer. Then, when we found the manufacturer had a problem with that batch, Mike had them immediately send out a new one with a different batch number. The quality of product and service has been fantastic. They will get my future business."
Jim W, NC
"I really appreciate your assistance by phone today in resolving the color issue on the grout I needed. You represent what America really needs: good, old-fashioned, great personal customer service. Thank you! I won't forget it."
"Thank you so much! We just finished the bathroom in the parchment grout and can't wait to caulk the new counter top and tile with the matching caulk. Your website was a pleasure to use and your customer service fantastic! Thanks for the help and support."
"Wow, thank you very much! I will definitely use you in the future for grout products. I hope you had a wonderful Christmas. Happy New Year."
"That is what I call EXCELLENT service - Thanks for the response - since I am happy with your response I thank you and wish you a happy holiday season!!!! I am anxiously awaiting my linen grout! Thanks again."
"Thanks, Mike. By the way I got to use the grout removal tools for the first time today. Man that thing sails through grout! The only thing that does better is the die grinder, which generates enough dust to choke an elephant. I had to rake out about 10-12 running feet of grout and was able to finish it in about 15 minutes. If I had known how good it worked, I would've had you send me some more blades with this order. I'll get some next time though."
"I just finished using the grout getter tool I recently purchased from your web site. It was FANTASTIC!!! My master bath has 4 inch tiles in the shower, tub surround, and floor. I removed the old grout in under six hours. At the age of fiftytwo I was not looking forward to this task. The grout getter made it virtually effortless. As soon as I get the master bath done I can move to the other bath. I cannot express how easy this tool performed or the time and effort it saved me."
Randall Garner, MI